SOFTIT SOLUTIONS
Financial Services

Observability Transformation

Financial Services FirmRepresentative enterprise program delivered by members of KSOFT's leadership and consulting team during their careers.

45%MTTR Reduction

The challenge

Alert fatigue with 10,000+ daily alerts and 4-hour mean time to resolution.

Delivery approach

Implemented Dynatrace with AIOps-driven correlation, reducing noise by 90% and enabling auto-remediation.

Result

MTTR Reduction improved by 45%.

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